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IMPRINT

Three Cards, Three Storefronts.

In 2022, Imprint's first year, I led three partnerships: a sales play, a new product launch, and an influencer experiment. The work reshaped how Imprint should be pitched. Every rewards card should feel like its own storefront, not a tile in a hub.

At a glance

Three projects, three different commercial questions.

Brand 1: Brady

Designing loyalty for a brand that didn't exist yet.

Pitch meeting. No prior brand knowledge — pre-launch, no website. Tom Brady's recent interviews and one circulating article were the only public signals. Sneaker-industry knowledge brought in as the bridge.

Shipped: a Locker Room as identity surface, Brady Coins as brand currency, tiered membership (Team / All Star / MVP), and a custom Shopify app that puts the loyalty machinery underneath Brady's own storefront.

Earn structure - math as fancom

Members earn 10 coins per $1 spent, with additional coins through friend invites, prediction games, and early-access drops — math that reads like fandom.

Shopify integration

Exclusive items check out inside Brady's Shopify. Custom Imprint app — SSO, rewards on order events, embedded widget.

What didn't ship.

  • Single-item launch — Reads as a one-time promo, not a program.

  • Web3 NFT Locker — Designed end-to-end. Cut for timing and custody. Kept as the vision artifact that helped close the partnership.

The deliverable was as much a pitch artifact as a product. The work closed the partnership before Brady had a single customer.


Brand 2: HEB

Three customer relationships with money. Three redemption paths.

Imprint's baseline

Two redemption methods Apply to card balance, or withdraw to bank. Designed for digitally fluent, banked customers.

"Give them more options." — Add mailed check to the platform. A meaningful share of H-E-B's customer base doesn't have a bank account — without this path, they can't redeem at all.



The shopper, specific

 

opt 1: Apply to card balance.

Slider, inline interest copy. Rewards as a financial decision, not a coupon.

opt 2: Withdraw to bank.

Linked banks, inline validation, explicit "3 business days" copy.

opt 3: Mail a paper check.

Many of H-E-B's customers don't have a bank account. Some don't trust banks, others can't open one. The mail check is the only way they ever cash in.



Brand 3: WeWoreWhat

A card that earns across a curated network.

Imprint's baseline

Danielle Bernstein's lifestyle brand. Imprint's first client. A NY-based card tied to a curated network of local lifestyle businesses — coffee shops, hotels, restaurants — that partnered with WeWoreWhat to give cardholders rewards.

Every feature designed for WeWoreWhat was also a building block for Imprint. The platform's baseline was being built here — one specific partner shaping what the company could offer everyone next.

Earning structure:

Tiered rates across the network.

10% direct at WeWoreWhat, lower rates at partner coffee shops, hotels, restaurants. Home rate stays highest.

Discovery:

Map-first. NY-local.

SoHo, West Village, the neighborhoods where the network lives. What's near you, not what's promoted to you.


Outcome Today

Two brands wound down. One is 35% of Imprint's revenue. The principle the work argued for still shapes how the platform is sold.